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Help with my computer!
Posted: Thu May 24, 2007 6:34 pm
by ExileDestruction
Ok, I ran a virus scan and now I know which file is causing the problem. However, I can't delete that file (acutally a folder.) It tells me that "We are sorry, but we have to close explorer.exe to protect your computer.)
-I would show a video, but it ends all of my programs when this happens.
Posted: Thu May 24, 2007 6:36 pm
by -Legendary-
Alt Control Delete.
End anything you can.
Then try.
Even Explorer.exe, Make sure you have a my documents open though.
And when you finish, go to Task mananger, and hit new task, and type Explorer.exe.
Posted: Thu May 24, 2007 6:41 pm
by ExileDestruction
Yea, I knew that much. But that doesn't help the fact that I still cant delete the files. Because when I right-click and hit "Delete"- it just takes me to the screen saying that it has to shut down explorer.exe
Posted: Thu May 24, 2007 6:50 pm
by Tural
Let the virus scanner remove the file, don't do it manually. If it can't, get a better program.
Posted: Thu May 24, 2007 6:56 pm
by ExileDestruction
Well, heres a video and a picture. Please point me in the direction of some better programs.
Video .::
Link::.
Picture .::
Link::.
Posted: Fri May 25, 2007 11:51 am
by RaVNzCRoFT
Topic moved. Do you forget that we have a Tech Questions and Problems section? The Caf
Posted: Fri May 25, 2007 2:38 pm
by [cc]z@nd!
i've used a program called killbox to remove stubborn files like that, but from the error box, it sounds like the file may be trying to exploit a possible hole in explorer.exe (explaining the memory address that couldn't be written to). google search killbox and try using it to kill the file, otherwise try booting into safe mode (push F8 after rebooting), selecting the file, and using shift+delete.
Posted: Fri May 25, 2007 6:26 pm
by ExileDestruction
Ok, I will try everything. Thx you guys.
Posted: Sat May 26, 2007 12:44 pm
by SneakyIndian
explorer.exe is the taskbar at the bottom of the screen. So terminate it and if your bar at the bottom of the screen goes away hit crt, alt, delete then go to the processes tab then hit New-> Task and type in explorer.exe and your taskbar come back!